We strive to offer the very best service to our clients.
If you have any complaints or concerns about the service that you have been provided, please inform us at the earliest opportunity and we will do our utmost to resolve the matter as swiftly as possible.
We also review all complaints and concerns on a regular basis in order to provide the best possible service to our clients.
We also have a written complaints procedure. If we are unable to resolve your complaint, you may be able to escalate your complaint to the Care Quality Commission, who regulate healthcare services.